Simple 4 Step Claims Process
Provide your flight and airport details as accurately as possible
Add any extra passenger details and make your claim
We negotiate with the airline on your behalf
Claim is settled and you receive your compensation
Our Results So Far
Number Of Claims
Claims Settled in less
than 30 days
Claim Success Rate
Why Use Flights Delay?
No Win No Fee
If the airline doesn't pay you, we don’t charge you anything. It’s as simple as that.
Free advice on your Legal Rights
Confused about your rights? We can help. Call or email us and we'll tell you what the airlines won't.
99% Success Rate
We work with UK's reputable Lawyers to get maximum results for our customers.
400 € + in average compensation
The average successful claim is 400 € or more per passenger. Next time you'll think twice before settling for that food voucher.
|Flight distance||Delay on arrival||Compensation|
|Up to 1,500km||3 hours or more||£226† / €250|
|1,500km - 3,500km||3 hours or more||£361† / €400|
|Over 3,500km‡||3 to 4 hours||£271† / €300|
|Over 3,500km‡||4 hours or more||£540† / €600|
‡ For distances of greater than 3,500km, for the higher amount of compensation the journey will need to have departed from an EU (European) airport and be delayed on arrival in a Non-EU airport (Such as Manchester to Diagoras.) The airline is eligible to apply a 50% flat reduction on compensation awarded if the delay was between 3 and 4 hours.
† Your claim will be settled at the Euro equivalent on the exchange rate at the time of the delay, or on the date your claim is settled (This will depend on the airline).
If your flight was delayed by more than 3 hours you are entitled by EU law to claim up to £540* from the airline responsible. The amount you receive is determined by the reason of the delay and the distance the flight travelled, irrespective of your ticket cost.